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Privacy Policy – Hotspots Airbrush LLC

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Effective Date: January 16, 2026

Last Updated: January 16, 2026

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Hotspots Airbrush LLC (“Hotspots Airbrush,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, place an order, upload images, or contact us, and how we use, store, and share that information.

 

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

 

1) Information We Collect

 

We collect information in two ways: (a) information you provide to us, and (b) information collected automatically when you use our website.

A. Information You Provide

We may collect and store information you provide, including:

 

  • Name (first and last)

  • Email address

  • Phone number

  • Billing and/or shipping address

  • Company name (if applicable)

  • Order details and customization requests (text, design notes, color choices, sizing, etc.)

  • Uploaded photos and files (including images used for photo transfers or reference photos)

  • Messages you send us (contact forms, emails, customer service requests)

Note: Any information entered on our site and any uploaded images may be collected and stored to fulfill orders and support customers.

 

B. Information Collected Automatically

When you visit our website, we (and service providers such as Wix) may automatically collect:

  • Device and browser information

  • IP address

  • Pages viewed and actions taken on the site

  • Cookie data and usage data
    This information helps us understand website performance, improve your experience, and secure our services.

 

2) Artwork Sharing & Order Privacy (Photos, Transfers, and Custom Work)

Because we create custom artwork, we may photograph, record, or display finished work as examples of our craftsmanship.

We may share images of completed orders (including photo transfer products) on our website, social media, marketing materials, print, or other channels—publicly or privately.

 

Requesting Privacy

If you want your order kept private, you must tell us in advance or at the time of ordering (for example: “Please keep this order private.”).

  • We will honor that request by not posting images publicly (website/social media).

  • We may still use and share images internally for quality control, training, and order documentation.

 

3) How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Create custom designs and confirm customization details

  • Communicate with you (order updates, questions, and customer support)

  • Improve our website, services, and customer experience

  • Maintain site security and prevent fraud

  • Comply with legal obligations and enforce our policies

 

4) Cookies & Tracking Technologies

We and our website platform (Wix) may use cookies and similar technologies to:

  • Remember preferences and settings

  • Enable site features and functionality

  • Understand website traffic and usage patterns (analytics)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

 

5) Sharing Your Information

We do not sell your personal information.

We may share your information only as needed to operate our business and provide services, such as with:

  • Wix (website hosting, site functionality, forms, and e-commerce tools)

  • Payment processors (if applicable through Wix)

  • Shipping and delivery carriers (if applicable)

  • Service providers that help with communications, customer support, or analytics

  • Legal or professional advisors if required for compliance or protection of rights

These providers only receive information necessary to perform their services.

 

6) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

 

7) Data Retention

We keep personal data and order-related content (including uploaded files) only as long as reasonably necessary to:

  • Fulfill orders and provide support

  • Maintain business records

  • Meet legal, tax, and accounting requirements

You may request deletion of your information, subject to legal and operational limitations.

 

8) Your Rights & Choices

Depending on where you live, you may have the right to:

  • Request access to personal information we have about you

  • Request corrections or updates

  • Request deletion where applicable

  • Opt out of marketing communications (if you receive them)

To request any of the above, contact us using the details below.

 

“Do Not Track”

Some browsers offer a “Do Not Track” feature. Our website may not respond to all Do Not Track signals. For more information, please review the privacy policies of third-party services used on our site (including Wix).

 

9) Legal Requests & Enforcement

We may use or disclose personal information if required to

  • Comply with laws, regulations, subpoenas, or legal processes

  • Respond to lawful requests by public authorities

  • Protect our rights, customers, and business (including fraud prevention)

 

10) Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.

 

11) Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted means you accept the updated policy.

 

12) Contact Us

Hotspots Airbrush LLC

6000 Universal Blvd.

Orlando, FL 32819

Phone: (407) 224-2774

Email: info@hotspotsairbrush.com

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