Hotspots Airbrush – FAQ (Quick Q&A)
Q: Do you do custom airbrush designs?
A: Yes—custom airbrush artwork and photo transfer options.
Q: Do you require full payment upfront?
A: Yes. Full payment is required before production starts.
Q: Can I change or cancel my order?
A: Only if production hasn’t started. Contact us ASAP. Once production begins, custom orders are final sale.
Q: Do you provide proofs/mockups?
A: Sometimes. If you approve a proof, you’re approving spelling, colors, and placement.
Q: Can I upload my own photo?
A: Yes. Use a clear, high-resolution photo for best results.
Q: Do I need permission to use the photo/logo/character I upload?
A: Yes. You must own it or have rights to use it. We may decline copyrighted/trademarked requests.
Q: Will you post my order online?
A: We may share finished work for our portfolio.
Want privacy? Add “KEEP PRIVATE” at checkout or tell us when ordering.
Q: Do you offer shipping and pickup?
A: Yes—both.
Q: What if my package shows “Delivered” but I don’t have it?
A: Check with the carrier and your location first. “Delivered” scans are considered delivered, but we’ll help with next steps.
Q: How long do I have to pick up my order?
A: Please pick up within 7 days of notification.
Q: What if there’s an issue with my order?
A: Contact us within 3 days of pickup/delivery with photos and your order info.
Contact:
Hotspots Airbrush LLC, 6000 Universal Blvd., Orlando, FL 32819
(407) 224-2774 | info@hotspotsairbrush.com